Frequently Asked iPhone Repair Questions
Here are some answers to questions we are frequently asked about iPhone and iPod repair services:
What other services does iPhone Repair New York ™ offer?
How much does an estimate/iPhone repair diagnosis cost?
How does the "If you don't fix it, I don't pay" guarantee work?
What is the average iPhone/iPod repair time?
For how long are your iPhone/iPod repairs guaranteed?
What do you offer that Apple doesn’t?
What other services does iPhone Repair New York ™ offer?
iPhone Repair New York ™ offers all repair options for your iPhone, iPod Touch, iPad, iPod or other Apple electronic device. If you’re looking for other repair services related to your computer, check out our parent company, LaptopMD, where we offer Mac repair, PC laptop/computer repair, data recovery and other computer repair services.
How much does an estimate/iPhone repair diagnosis cost?
We will provide you a diagnosis and estimate of your iPhone repair problem, free of charge. When you bring your iPhone, iPod Touch, iPad or iPod to iPhone Repair New York ™, we will give you a free diagnosis that will ensure your device will be like new when we complete the repair. The best part is, we will give you an estimate and can perform most iPhone and iPod related repairs while you wait at our NYC iPhone repair center. If you decide not to repair your iPhone or other device, you will know what the problem is and we will tell you how you can fix it on your own.
How does the "If you don't fix it, I don't pay" guarantee work?
If our iPhone specialists don’t fix your iPhone or other Apple device, you won’t be charged for the repair. However, we are confident that there is no iPhone, iPad or iPod related problem that we cannot fix. If your repair costs amount to more than the cost of a new iPhone or other device, we will suggest a data transfer of your important apps, music, contacts and other data onto a DVD, external hard drive or a new iPhone or other device so you retain all your valuable files and data.
What is the average iPhone/iPod repair time?
iPhone Repair New York ™ specializes in "while you wait" repair service for most iPhone, iPod Touch, iPad and iPod related repairs. We can fix almost any problem the same day you drop it off!
Here is the time chart for approximation:
For how long are your iPhone/iPod repairs guaranteed?
All iPhone, iPod and other related repairs are guaranteed for 30 days. We also offer extended warranty packages. Our iPhone repair engineers are Apple certified and use only Apple certified parts to repair your iPhone. We strive to repair your iPhone with quality and expertise in mind at all times.
What do you offer that Apple doesn’t?
Apple charges a premium for their services. iPhone Repair New York ™ understands that your money is important to you and we strive to give high-quality care and expertise to each iPhone, iPad or iPod related repair. Apple charges $199 for your iPhone screen replacement. We will repair your broken iPhone screen for less than half that price. Our engineers are Apple certified, which means they receive the same training as Apple’s own "Geniuses". We also use Apple certified parts, which are the same parts that Apple uses to fix their own products. Our engineers provide the same quality iPhone repair that you expect from Apple at less cost to you and with friendlier service.
Getting an appointment at one of Apple’s Genius Bars is about as easy as catching a cab in Manhattan on a rainy day (extremely difficult!). Some unhappy Apple customers tell us that, when you finally get to meet with an Apple Genius, you are treated like a trouble ticket, and someone whose time is not seen as valuable or important. At iPhone Repair New York ™, we respect your time and know that efficient problem-solving and quick turnaround for your iPhone will get you back to being productive. We provide free diagnostic estimates and repair work while you wait in our Midtown New York iPhone repair center. You don’t need an appointment -- just come in -- and we promise that if we don’t perform a repair, we won’t charge you a penny. Free iPhone repair estimates, repair work while you wait and quality service are the high standards that the iPhone repair engineers at iPhone Repair New York ™ meet and exceed every day.
Our customers have told us that Apple’s "Geniuses" appear cocky and demeaning towards customers when they perform repair work. At iPhone Repair New York ™, we promise you prompt service with a smile. For more than 10 years, more customers than we can count have been referred to us by Apple’s own "Geniuses" because the staff did not appear to value their money, their time or their sensibility. When you bring in your iPhone or other Apple electronic device we will treat it AND you with the respect and service you expect.
Visit iPhone Repair New York ™ today and experience for yourself our advantages over Apple!
How much does an estimate/iPhone repair diagnosis cost?
How does the "If you don't fix it, I don't pay" guarantee work?
What is the average iPhone/iPod repair time?
For how long are your iPhone/iPod repairs guaranteed?
What do you offer that Apple doesn’t?
What other services does iPhone Repair New York ™ offer?
iPhone Repair New York ™ offers all repair options for your iPhone, iPod Touch, iPad, iPod or other Apple electronic device. If you’re looking for other repair services related to your computer, check out our parent company, LaptopMD, where we offer Mac repair, PC laptop/computer repair, data recovery and other computer repair services.
How much does an estimate/iPhone repair diagnosis cost?
We will provide you a diagnosis and estimate of your iPhone repair problem, free of charge. When you bring your iPhone, iPod Touch, iPad or iPod to iPhone Repair New York ™, we will give you a free diagnosis that will ensure your device will be like new when we complete the repair. The best part is, we will give you an estimate and can perform most iPhone and iPod related repairs while you wait at our NYC iPhone repair center. If you decide not to repair your iPhone or other device, you will know what the problem is and we will tell you how you can fix it on your own.
How does the "If you don't fix it, I don't pay" guarantee work?
If our iPhone specialists don’t fix your iPhone or other Apple device, you won’t be charged for the repair. However, we are confident that there is no iPhone, iPad or iPod related problem that we cannot fix. If your repair costs amount to more than the cost of a new iPhone or other device, we will suggest a data transfer of your important apps, music, contacts and other data onto a DVD, external hard drive or a new iPhone or other device so you retain all your valuable files and data.
What is the average iPhone/iPod repair time?
iPhone Repair New York ™ specializes in "while you wait" repair service for most iPhone, iPod Touch, iPad and iPod related repairs. We can fix almost any problem the same day you drop it off!
Here is the time chart for approximation:
Problem |
Average Repair Time |
| iPhone screen (digitizer) repair/replacement | 20 Minutes |
| iPhone water/spill damage | 2 Hours |
| iPhone button issues | 20 Minutes |
| iPhone battery/power issues | 20 Minutes |
| iPhone/iPod battery replacement | 20 Minutes |
| iPhone software problems | 20 Minutes |
| iPhone full repair diagnostic | 20 Minutes |
For how long are your iPhone/iPod repairs guaranteed?
All iPhone, iPod and other related repairs are guaranteed for 30 days. We also offer extended warranty packages. Our iPhone repair engineers are Apple certified and use only Apple certified parts to repair your iPhone. We strive to repair your iPhone with quality and expertise in mind at all times.
What do you offer that Apple doesn’t?
Apple charges a premium for their services. iPhone Repair New York ™ understands that your money is important to you and we strive to give high-quality care and expertise to each iPhone, iPad or iPod related repair. Apple charges $199 for your iPhone screen replacement. We will repair your broken iPhone screen for less than half that price. Our engineers are Apple certified, which means they receive the same training as Apple’s own "Geniuses". We also use Apple certified parts, which are the same parts that Apple uses to fix their own products. Our engineers provide the same quality iPhone repair that you expect from Apple at less cost to you and with friendlier service.
Getting an appointment at one of Apple’s Genius Bars is about as easy as catching a cab in Manhattan on a rainy day (extremely difficult!). Some unhappy Apple customers tell us that, when you finally get to meet with an Apple Genius, you are treated like a trouble ticket, and someone whose time is not seen as valuable or important. At iPhone Repair New York ™, we respect your time and know that efficient problem-solving and quick turnaround for your iPhone will get you back to being productive. We provide free diagnostic estimates and repair work while you wait in our Midtown New York iPhone repair center. You don’t need an appointment -- just come in -- and we promise that if we don’t perform a repair, we won’t charge you a penny. Free iPhone repair estimates, repair work while you wait and quality service are the high standards that the iPhone repair engineers at iPhone Repair New York ™ meet and exceed every day.
Our customers have told us that Apple’s "Geniuses" appear cocky and demeaning towards customers when they perform repair work. At iPhone Repair New York ™, we promise you prompt service with a smile. For more than 10 years, more customers than we can count have been referred to us by Apple’s own "Geniuses" because the staff did not appear to value their money, their time or their sensibility. When you bring in your iPhone or other Apple electronic device we will treat it AND you with the respect and service you expect.
Visit iPhone Repair New York ™ today and experience for yourself our advantages over Apple!
*Due to high repair costs or if beyond reasonable repair, only data and music recovery may be offered on older generation iPods.
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All images are their respective creators. ‘Apple’, ‘iPod’, ‘iPhone’ and ‘iPad’ are trademarks of Apple, registered in the U.S. and other countries.
All images are their respective creators. ‘Apple’, ‘iPod’, ‘iPhone’ and ‘iPad’ are trademarks of Apple, registered in the U.S. and other countries.